Use case · Engineering

Issue triage

New issues go straight to the crew that should handle them.

New issue
Triage rule
Crew or agent

New issue

FinanceReleaseDocs

How the crew does it

Illustrative workflow. Times, data and outcomes are examples.

New issue: “Export fails for 10k rows”

Triage rulesRoute new work automatically.

Matched label “billing” and source GitHub0s

Assigned to the Release crew0sRiley was mentioned and picked it up.

Issue #2433 is with the Release crew. Riley reproduced it and linked a draft fix.

What you need

Triage rules
Labels or projects

Set it up

The guide walks through the routine, the crew and the credentials step by step.

Code reviewA crew reads every pull request and comments on it, so people review faster.

p95 latency 2.4 s

On-call approves

Incident responseAn alert starts a routine that gathers logs and proposes a fix. Add an explicit approval step before starting the rollback run.

Illustrative workflow. Times, data and outcomes are examples.

Alert: checkout p95 above 2 s

MorganOn call for the Operations crew.

Gathering logs from the last 15 minutes6sDB pool exhausted after deploy 14:02.

Preparing a rollback to v124s

Asking Paul to approve the rollback

Rollback to v12 is ready. Pool size dropped from 40 to 10 in the last deploy. Approve in your Inbox and I will run it and watch p95 for 10 minutes.

Plan the APIBuild endpointWrite testsOpen PR

Ship a featureA lead agent plans the work, member agents build it, and you merge.

Your crew is waiting.

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